​Business Coaching Guru
Background
Personal Profile
30 years of experience at IBM by leading, managing and supporting the organizations; Transformation and Operations, Integrated Supply Chain, Opportunity to Cash(O2C), Sales Management, Sales Operations, Finance and Business Controls.
Currently performing consultancy and project management services for driving and facilitating cross-functional projects and strategic initiatives for companies aiming to improve business practices and customer experience. Validated competence with the gold standard of project management certification, PMP which is recognized and demanded by organizations worldwide.
Professional Service fields are Transformation Projects, Center of Excellence Projects, Process Improvement and Simplification Projects, Contract and Order Management, Invoicing, Cash Collection, Pricing and Bid Management, Compliance, Quality Management, Business Controls, Sales Incentives & Commissions, Skills Management and Innovation Management.
Şeyda Arabacıoğlu, MBA, PMP
Project Management Professional (PMP)®
Founding Partner, Arabacio , 2018
30 years background in IT Services and IT Consulting Industry
Education
Henley Business School, University of Reading, United Kingdom MBA, 2005
Awarded IBM Scholarship
Thesis Title: Centralization within Multi-National Organizations: Focus on Small Sized Business Units
Middle East Technical University, 1988
Faculty of Administrative Sciences
Bachelor of Science in Economics
TED Ankara Collage, 1984
Certifications
Project Management Professional (PMP)®
PMP® Number: 2559757
IBM Internal Audit Certification - Advanced Business Controls
Experience
Jan 2013 - Apr 2017
IBM Turk
Transformation and Operations Community Leader - Sales Transaction Support Leader
• Leading Presales and Post sales Functions from Opportunity to Cash, Global Logistics and Asset Management Organizations.
• Sarbanes-Oxley (SOX) Certification and Reporting
• Leading Innovation Projects for MEA Transformation and Operations Organizations
• Talent Management for Turkey Transformation and Operations Organization
Nov 2005-Jan 2003
IBM Turk
Customer Fulfillment Manager
• Execution of Order to Cash activities, Contract & Order Management, Billing & Invoicing, Accounts Receivable, Business Partner Disbursements, Customer Relationship, Business Controls, Global Logistics, Spare Parts Operations, Asset Management
• Project Support for centralization of activities under Customer Fulfillment execution areas
IBM Turk, October 2001 - November 2005
Senior Financial Analyst and Country Business Controls
• Supporting business leadership team with analyses of Revenue/Cost/Expense and profit outlook
• Leadership over Self-Assessment of Control and act as Trusted Business Advisor by collaborating with business leaders and compliance leaders to build a controlled environment to maintain Business Controls Posture
• Conducting Business Reviews, Business Controls Reporting and Certification
Jan 1995-Jan 2001
IBM Turk,
Sales Operations, Incentives and Commissions Analyst
• Announcing and Implementing Sales Incentives & Commissions Process in line with global guidance
• Managing the process of validating measurements
Sep 1988-Jan 1995
IBM Turk,
Customer Fulfillment Representative
• Contract and Order Management
• Transaction Pricing